Our ONLINE Store Policy
Thanks for shopping ONLINE at Tangi&Jess / Rose&Leo
If you are not entirely satisfied with your purchase, we're here to help.
Order Processing
Please allow 1-2 days for order processing and pending item availability. You will receive an email with a tracking number when your order has been shipped from our location.
Returns/Credit Store/Refunds
You have 20 calendar days to return an item from the date you purchased it. Items must be in their original packaging and unused with any accessories included. Package must be mailed back to us and a refund will be issued at that time.
Return shipping costs are the responsibility of the customer except for product damage.
We do not currently have an exchange system in place. All exchanges are processed as returns. We will refund you for the product when it arrives and you can place a new order for any additional product you wish to receive.
Contact Us
If you have any questions on how to return your item to us, contact us by email at dc.florida.tj@gmail.com.
All Items in 'Sales' are Final Sales.
Thanks for shopping ONLINE at Tangi&Jess / Rose&Leo
If you are not entirely satisfied with your purchase, we're here to help.
Order Processing
Please allow 1-2 days for order processing and pending item availability. You will receive an email with a tracking number when your order has been shipped from our location.
Returns/Credit Store/Refunds
You have 20 calendar days to return an item from the date you purchased it. Items must be in their original packaging and unused with any accessories included. Package must be mailed back to us and a refund will be issued at that time.
Return shipping costs are the responsibility of the customer except for product damage.
We do not currently have an exchange system in place. All exchanges are processed as returns. We will refund you for the product when it arrives and you can place a new order for any additional product you wish to receive.
Contact Us
If you have any questions on how to return your item to us, contact us by email at dc.florida.tj@gmail.com.
All Items in 'Sales' are Final Sales.